At Pure-Air, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our services, including AC Maintenance and Duct Cleaning Services and AC Annual Maintenance Contract Services.

We may collect the following types of personal information when you interact with us:

• Contact Information: Name, email address, phone number, and postal address.
• Service Details: Information related to the services you request, including property details and preferences.
• Payment Information: Billing and payment details necessary for processing transactions.
• Communication Records: Emails, messages, and other correspondence you have with us.
• Technical Data: IP address, browser type, and information collected via cookies when you visit our website.

We use the information we collect for the following purposes:

• Service Delivery: To provide the AC Maintenance and Duct Cleaning Services and AC Annual Maintenance Contracts you request.
• Customer Support: To respond to your inquiries, provide customer support, and improve our service delivery.
• Billing and Payments: To process payments for our services and manage your account.
• Marketing Communications: To send you promotional offers, newsletters, and updates about our services (only if you have opted in to receive such communications).
• Legal Compliance: To comply with legal obligations and protect our legal rights.

Pure-Air does not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Keeping your information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your personal and general information against any unauthorized access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your personal and general information, we will not be held responsible for any unauthorized access by third parties, and we cannot guarantee that the personal and general information provided by you or that is transmitted via this website or by e-mail is totally secure and safe.

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

We may update this Privacy Policy from time to time and as and when required on our website. We suggest you occasionally check the contents of the amended Privacy Policy.